Thursday, March 20, 2008

Breakfast with Steve Jobs, or something of the kind

The other day I had breakfast with Apple CEO Steve Jobs.

Or actually he was not Jobs at all; he was the blogosphere personality, Fake Steve Jobs.

And for the record; I was not alone, but sitting with hundreds of Eclipse software developers in the ball room at the Santa Clara Convention Centre.

We were listening to the Fake Steve Jobs, who is really Forbes magazine columnist Dan Lyons, author of the now legendary satirical blog that tries capture through fiction the real spirit of Apple's chief executive officer.

Lyons calls his blog "The Secret Diary of Steve Jobs," and, though a work of imagination, the diary has a strong following, especially among fervent Apple customers who both adore and are awed by the real Steve Jobs.

In an innovation economy, where overblown egos hype new products in search of a temporary advantage, and corporate spin is the weapon of choice, observers might think that exaggerated claims deserve to be ridiculed.

From this perspective, historians looking back at the latest high-tech bubble in Silicon Valley may come to read Mr. Lyons' blog in much the same way that people trying to understand the Wall Street boom of the late 1980s read Tom Wolfe’s "The Bonfire of the Vanities."

The Secret Diary first appeared on the computer screens in the summer of 2006. The writer was anonymous, and speculation over his or her identity began almost immediately. There was even some who believed Mr. Jobs himself penned the blog. Last year, The New York Times revealed Mr. Lyons as the author of the diary.

For Mr. Lyons, 47, writing the diary has been an educational journey. He went from life as a traditional print journalist to a celebrity. While less celebrated than Mr. Jobs himself, Mr. Lyons is today one of the best-known tech journalists in the world.

“I was covering things like IBM," he told his audience on Tuesday. "I was really bored; it was not a compelling job. I felt I could do it in my sleep."

He switched to blogging for Forbes, then -- inspired by the British magazine, Private Eye -- he decided to satirize Mr. Jobs, who after all is only the most fascinating -- and controversial -- personality in Silicon Valley.

“Why Steve Jobs? It’s obvious, I love Apple,” Mr. Lyons said. “But even if I do like their products I think the company is really strange. Their fans are really strange; they are like a cult that makes products."

In this diary, Jobs is presented as a narcissistic corporate titan with strange habits and a totally egocentric way of looking at what happens around him. The fake Steve Jobs, as presented by Mr. Lyons, is such a compelling character that some readers mistook the fake one for the real Jobs, asking for free products, coming up with ideas.

“The best part is that he doesn’t seem to realize that everyone around him hates him," he said. "Jobs is a notoriously bad manager.”

Writing the blog has also been an experience in how much a journalist can actually gain by getting into close contact with the readers, who came up with the name Fake Steve jobs.

“Right now a lot of the blog is actually driven by the audience and their comments," he said. "The audience interacting in real time is something new. It is very live, very dynamic. I get 25-50 emails a day, people doing movies and animation.”

Readers of Fake Steve Jobs already know all the ways he describes friends and foes. Microsoft is “The Borg” and Bill Gates the "Beastmaster". Jonathan Schwartz of Sun Microsystems was “the Pony tail”, until someone from the inside called and said that they call him “Pony boy”. Steve Ballmer is Uncle Fester and Apples own customers -- iTards.

But Mr. Lyons is not without enemies himself as some in the high-tech community thinks he is a lackey for Microsoft -- and an opponent of the open-source darling, Linux. As a Forbes reporter, Mr. Lyons, for instance, wrote favorably about the attempt by the SCO Group to obtain money from Linux users through the threat of litigation.

In a cover story for Forbes 2005, Attack of the Blogs, he also described some of the bloggers in less than favourable terms, with sentences such as: "They destroy brands and wreck lives. Is there any way to fight back?”

The role of humor in the innovation eco-system is the terrain that Mr. Lyons explores. In an industry that often takes itself too seriously, humor can be in short supply -- making Mr. Lyons refreshing.

Here are a few of his quips:

After visiting Macworld for the first time this year, he said, “Windows is like going to be normal again.”

On the plight of struggling Sun Microsystems, he said: “Every other week when Sun announces a new thing, it is always some line of bull.... I mean, how meaningless can you possible be?”

“I covered IBM for years," he observed, "and those were the worst in my life, is still having to go to a shrink to talk about it.”

And what would does the Fake Steve Jobs say about Nokia? "I heard about them but I don’t know what they do," he said. "I think they are some random company from Finland or stuff – or he gets it wrong or says they are from Sweden or something, he always gets countries wrong.”

What about Jim Cramer at Mad Money on CNBC – another media personality who has turned business journalism into entertainment?

“He is terrible," Mr. Lyons said. "I think you only have to look at him as entertainment and, he is an idiot, I can’t believe that he is on TV, I am appalled by it.”

Mr. Lyons' current favourite topic is the fetish over Apple's iPhone.

“I was appalled by the iPhone hysteria," he said. "A $600 phone, I thought it was stupid but also very scary, people waiting outside in the rain for five or six days.”

Fake Steve Jobs can be seen as innovation in journalism, but Mr. Lyons still has a day job to return to at Forbes.

Afterwards, when the roars of laughter from hundreds of nerds had gone by, we talked about the state of business journalism in the U.S. He thinks is too much CEO celebrity, too little serious journalism, except at Forbes, Business Week and Wall Street Journal. The Economist is his big favourite.

“I tried it a little bit in this column with the Forbes; to use a little bit of the humour and voice in what I do for Fake Steve in that forum, but no, I understand its different things, it’s a different mode writing that column.”

So in Forbes the writer you meet is a very traditional tech journalist. No wonder it took people so long to figure out who the real Fake Steve Jobs is. Driving the search was his own publisher at Forbes, Rich Karlgaard. Dan Lyons thinks this is a bit embarrasing -- considering, he said, that at least 50 people knew his identity.

MedApps goes for the Gold (Medal)

This week an unknown company won the business plan competition Mobile Rules in San Jose. Next summer the company will take the pulse of the Olympics in Beijing, China. MedApps, of Scottsdale, Arizona-based company, is launching with style.

The idea behind the Mobile Rules competition is to find new innovative mobile solutions for consumers made by start-up or medium-size companies. There were almost 150 applications to all the categories.

MedApps sells a system that monitors a patient's health by collecting, analyzing and sending data to the health care providers. The system, for example, sends information of the glucose level and blood pressure to the doctor and stores the data to the patient's file. The health-care professionals can monitor the patient's health and react to the problems as they occur.
It's mainly for people suffering from chronic diseases like diabetes, but it also looks for customers with good health to prevent the diseases.

"People need to have their health record with them especially nowadays when people move from one doctor to another," says Kent Dicks, the President and CEO of MedApps.

The system requires a small, blue plastic device that will be sold through drugstores in the next three to four months. The patient's data is sent from the device via Bluetooth to his or her cell phone. The phone sends the data to a central server that the doctor can access.

Mr. Dicks says that the prize will be 120-400 dollars depending how sophisticated system the patient wants to have. There will be also a monthly fee for the service, probably some tens of dollars.

In future, MedApps would like to offer its service through any mobile phone. The information will be stored on the phone's memory card.

The system also takes care of the patient's health by speaking, in one of many languages, such phrases as, "Did you exercise today?" or "Have you taken your medication?"

Mr. Dicks says that the system can also help to prevent chronic diseases by, for example, pushing the customer to exercise.

This summer, 50 athletes on the U.S. Olympic team are expected to use MedApps devices to monitor certain body functions. This device already has received FDA-approval.

On Wednesday, MedApps won the category for the best business plan in the annual Mobile Rules competition organized by Nokia and FinNode, the Finnish innovation center in Santa Clara.

The founder of the competition and the director of the FinNode, Pekka Parnanen, said that the judges were impressed by MeApps' strong and experienced management team.

"They had a clear vision of the market and what the customers need," Parnanen says.

MedApps has been financed by an angel investor in Luxembourg. The company, which received an initial investment of $1 million, said it wants to raise an additional $8 million to $10 million later this year.

In the another category in the Mobil Rules competition -- the award for the best multimedia mobile application -- was won by a company that makes a music player that tailors its play lists to specific users. The Social Player -- from MyStrands Inc. of Corvalis, Oregon -- recognizes the type of music preferred by its owner, and then tries to anticipate and supply other music the person might enjoy.

“There is so much content today, people need tools to discover the things they like,” says VJesus Pindado, Vice President of Business Solutions for MyStrands. "The product itself isn't revolutionary but the technology behind it is.”

According to Pindado, MyStrands hopes to gain recognition, new contacts and new distribution channels as a result of winning the competition.